Food & Beverage Assistant

Royal London

Edinburgh, United Kingdom
Exceptional guest care
Address guest concerns promptly
Collaborate with colleagues
NYX Hotels is giving laidback luxury and is the destination for guests looking for a high-end stay with a unique, urban feel

Job Summary

  • NYX Hotels is giving laidback luxury and is the destination for guests looking for a high-end stay with a unique, urban feel.
  • The role involves offering exceptional guest care, addressing concerns courteously, collaborating with colleagues, and operating safely while adhering to company policies.
  • Perks include special rates on hotel rooms, a company-wide recognition scheme, talent referral scheme, and ongoing job-related training programmes with clear paths for progression.

Matching Summary

NYX Hotels is giving laidback luxury and is the destination for guests looking for a high-end stay with a unique, urban feel.

Skills & Requirements

Must-have

  • exceptional guest care
  • address guest concerns promptly
  • collaborate with colleagues
  • operate in a safe manner
  • adhere to company policies
  • utilize relevant systems

Nice-to-have

  • genuine passion for delivering memorable moments
  • positive approach to changing environments
  • pro-active hands-on approach
  • friendly team player
  • confident communicator
  • engaged with hotel initiatives

Key Requirements

  • Fulfilment of job skills checklist
  • Achieving agreed KPIs
  • Customer satisfaction scores

Work Rights

Not specified

Tailored Resume

Cover Letter