Manager- Service

KONE Belgique & Luxembourg

Accountable for safety of employees and end-users
High level of customer satisfaction
Leading maintenance operations
Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises

Job Summary

  • Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises.
  • Responsible for high level of customer satisfaction in the region or unit.
  • Accountable for making sure that individual target setting and action planning takes place annually, and is followed up in regular reviews.

Matching Summary

Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises.

Skills & Requirements

Must-have

  • Accountable for safety of employees and end-users
  • High level of customer satisfaction
  • Leading Maintenance operations
  • Quality and profitability of service delivery
  • Cascading direction and targets to team
  • Driving deployment of KONE Way initiatives

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement initiatives
  • Sustainability is integral part of culture
  • Ethical business practices
  • Trust and respect each other
  • Good performance is recognized

Key Requirements

  • Individual target setting and action planning
  • Individual Operations Plans for supervisors
  • Weekly 1-on-1 Traction Control discussion
  • Regular field/customer visits with supervisors
  • Regular field audits with supervisors

Work Rights

Not specified

Tailored Resume

Cover Letter