Patient Service Representative (psr) I

Callowayhealth

South Milwaukee, Wisconsin, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Hipaa compliance knowledge
Electronic health record proficiency
Insurance plan verification skills
The role creates the initial electronic health record that serves as the foundation for all patient medical records used by the healthcare team

Job Summary

  • The role creates the initial electronic health record that serves as the foundation for all patient medical records used by the healthcare team.
  • Employees must verify complete demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, generous retirement offerings, and extensive benefits programs.

Matching Summary

The role creates the initial electronic health record that serves as the foundation for all patient medical records used by the healthcare team.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Electronic health record proficiency
  • Insurance plan verification skills
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Collaborative team player mindset
  • Experience with patient portal education
  • Multitasking under pressure

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter