Patient Service Representative - Family Medicine

Summit CityMD

Not specified (potentially hybrid based on duties involving commuting to satellite offices).
High school graduate or ged required
Excellent customer service skills
Ability to organize multiple tasks
Summit CityMD is seeking a Patient Service Representative for their Starling Physicians location, focusing on delivering exceptional patient care through effective communication and efficient office operations. The role involves greeting patients, managing appointments, processing payments, and supporting clinical staff to ensure seamless patient experiences

Job Summary

  • The role involves greeting visitors and patients while maintaining efficient patient flow through the registration process.
  • Employees are responsible for posting self-pay charges, collecting payments, and reconciling daily collections accurately.
  • The company offers a comprehensive benefits platform including Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.

Matching Summary

Match Score: 85

Summit CityMD is seeking a Patient Service Representative for their Starling Physicians location, focusing on delivering exceptional patient care through effective communication and efficient office operations. The role involves greeting patients, managing appointments, processing payments, and supporting clinical staff to ensure seamless patient experiences.

Skills & Requirements

Must-have

  • High School Graduate or GED required
  • Excellent customer service skills
  • Ability to organize multiple tasks
  • Basic computer proficiency required
  • English oral and written communication

Nice-to-have

  • Previous PSR experience preferred
  • Associate Degree preferred
  • Knowledge of medical office terminology
  • Experience with EHR systems
  • Flexible work schedule availability

Key Requirements

  • High School Diploma or GED
  • Heartsaver certification within 30 days
  • Basic computer skills in Windows environment
  • Prior Patient Service Representative experience preferred

Work Rights

Not specified

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