The Customer Experience Coordinator is responsible for processing customer orders, supporting customer specific order requirements, and performing assigned order-related tasks
Job Summary
The Customer Experience Coordinator is responsible for processing customer orders, supporting customer specific order requirements, and performing assigned order-related tasks.
Benefits include company bonus potential, PTO, paid holidays, competitive medical, dental, and vision benefits on day one, an onsite health clinic, 401(k) with employer match, and educational assistance.
This role requires monitoring electronic purchase orders, troubleshooting errors, coordinating with multidisciplinary teams, and supporting CPQ order creation and entry.
Matching Summary
The Customer Experience Coordinator is responsible for processing customer orders, supporting customer specific order requirements, and performing assigned order-related tasks.
Skills & Requirements
Must-have
Order processing
EDI troubleshooting
CPQ support
Data accuracy monitoring
Internal system error resolution
Nice-to-have
Suggest improvements
Team player
Adaptable to change
Customer-focused attitude
Key Requirements
1 year customer service experience (if degreed)
3 years customer service experience (if non-degreed)