Complex Claims Examiner

AIG Insurance Hong Kong Limited

Hong Kong, HK
Not specified; not specified; comprehensive benefi...
Primarily in-office
Complex claims handling expertise
Coverage determination skills
Quantum analysis proficiency
AIG Insurance Hong Kong Limited is seeking a Complex Claims Examiner to enhance their Claims team, focusing on delivering exceptional customer service in managing complex claims. The role emphasizes technical proficiency, effective communication, and a commitment to continuous improvement within a collaborative work environment

Job Summary

  • The role involves managing key employee compensation claims including coverage determination, quantum analysis, and legal liability assessment.
  • Candidates will work with team managers to ensure effective vendor and litigation management while maintaining high standards of customer service.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 85

AIG Insurance Hong Kong Limited is seeking a Complex Claims Examiner to enhance their Claims team, focusing on delivering exceptional customer service in managing complex claims. The role emphasizes technical proficiency, effective communication, and a commitment to continuous improvement within a collaborative work environment.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Complex claims handling expertise
  • Coverage determination skills
  • Quantum analysis proficiency
  • Legal liability assessment
  • Vendor and litigation management
  • Policy interpretation accuracy

Nice-to-have

  • Continuous improvement mindset
  • Empathetic customer service
  • Stakeholder communication skills
  • Quality assurance review experience
  • Global best practice knowledge

Key Requirements

  • Technical claims competence for moderate to lower complexity claims
  • Authority limit adherence for claim handling
  • Financial control through reserve discipline

Work Rights

Not specified

Tailored Resume

Cover Letter