After Hours Optimiser

nbn

Rotating shifts (7pm-7am) including weekends.
After hours dispatch and coordination
Real-time jeopardy management
Technician query response
The After Hours Optimiser position at nbn focuses on managing field operations during non-standard hours, ensuring customer satisfaction and technician safety. The role requires experience in planning or dispatch within a large operational environment, and offers a commitment to inclusive and flexible workplace practices

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn focuses on managing field operations during non-standard hours, ensuring customer satisfaction and technician safety. The role requires experience in planning or dispatch within a large operational environment, and offers a commitment to inclusive and flexible workplace practices.

Skills & Requirements

Must-have

  • After hours dispatch and coordination
  • Real-time jeopardy management
  • Technician query response
  • Stakeholder communication
  • HSE checkpoints and risk management

Nice-to-have

  • Collaborative approach and trust building
  • Creating structure in dynamic situations
  • Pioneering spirit and national impact

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter