Job Summary

• Manage third-party vendors throughout their full lifecycle, including onboarding, integration, performance monitoring, and offboarding.
• Define, implement, and monitor key performance indicators (KPIs) and Service Level Agreements (SLAs).
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s degree
• Advanced English Skills
• Experience in claims operations
• Solid understanding of claims processes
• Experience with operational routines, controls, and process execution
• Analytical skills with ability to interpret data
• Strong attention to detail and organizational skills
• Good communication skills
• Proficiency in Excel and reporting tools

Work Rights