Customer Service Representative Ii - Lab

Endeavor Health

Northbrook, IL, US
Base: $19.89 - $28.84 ph; bonus/equity: incentive ...
3 or more years of experience
Call center experience required
Multi-tasking capability essential
The role involves answering general information calls, reporting critical results, and troubleshooting specimen errors in a lab environment

Job Summary

  • The role involves answering general information calls, reporting critical results, and troubleshooting specimen errors in a lab environment.
  • Candidates must have at least three years of experience and demonstrate strong multi-tasking skills to handle rotating shifts including Saturdays.
  • Endeavor Health offers comprehensive benefits including premium pay, tuition reimbursement, and a retirement plan with company match.

Matching Summary

The role involves answering general information calls, reporting critical results, and troubleshooting specimen errors in a lab environment.

Salary

Base: $19.89 - $28.84 per hour; Bonus/Equity: Incentive pay for select positions; Benefits: Shift, on-call, holiday pay, medical, dental, vision, PTO

Skills & Requirements

Must-have

  • 3 or more years of experience
  • Call center experience required
  • Multi-tasking capability essential

Nice-to-have

  • Opportunity for annual performance increases
  • Career pathways for professional growth
  • Community involvement opportunities

Key Requirements

  • High School diploma required
  • 3+ years of relevant experience
  • No specific certification required

Work Rights

Not specified

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