Customer Analytics And Insights Specialist

Prudential Assurance UK

Analyze customer data
Generate insights
Customer-centric strategies
This person will play a crucial role in analyzing customer data, generating insights, and driving customer-centric strategies

Job Summary

  • This person will play a crucial role in analyzing customer data, generating insights, and driving customer-centric strategies.
  • Develop predictive models to forecast sell and purchase behavior, identify potential risks, and recommend proactive strategies.
  • Work closely with marketing, product development, agency development, data and customer service teams to provide actionable insights and support strategic initiatives.

Matching Summary

This person will play a crucial role in analyzing customer data, generating insights, and driving customer-centric strategies.

Skills & Requirements

Must-have

  • Analyze customer data
  • Generate insights
  • Customer-centric strategies
  • Data interpretation
  • Stakeholder segmentation
  • Reporting and visualization
  • Stakeholder funnel management
  • Predictive modeling
  • Data quality and integrity

Nice-to-have

  • Connect, Grow, and Succeed culture
  • Diversity and inclusion celebration
  • Career ambition support
  • Adapt to fast-paced environment
  • Ethical conduct and data privacy

Key Requirements

  • Bachelor's in data science, Statistics, Marketing, Business, or related field
  • Minimum of 3 years of experience
  • Proficiency in SQL, R, Python or similar
  • Experience with Lead Management, CRM systems (SalesForce)
  • Experience with data visualization tools (PowerBI)
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • High level of accuracy and attention to detail
  • Ability to work effectively in a team environment

Work Rights

Not specified

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