Consultant It Service Management F/h – Paris / Sophia‑antipolis

PwC Belgium Tax News

Paris, France
Itil process knowledge
Servicenow or atlassian platform expertise
Itsm architecture design
You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team

Job Summary

  • You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team.
  • The role involves designing end-to-end ITSM systems covering organization, processes, and tools like ServiceNow and Atlassian.
  • PwC offers an inclusive environment with access to cutting-edge tools like Copilot M365 and an AI Factory.

Matching Summary

You will support clients in optimizing and digitizing their IT processes within the Cloud Transformation team.

Skills & Requirements

Must-have

  • ITIL process knowledge
  • ServiceNow or Atlassian platform expertise
  • ITSM architecture design
  • 3 to 5 years experience
  • Cloud transformation projects

Nice-to-have

  • Curiosity and passion for learning
  • Team spirit and communication skills
  • GenAI and Bot solutions knowledge
  • SecNumCloud and RGPD awareness
  • Innovation mindset

Key Requirements

  • 3-5 years experience in ITSM cloud architecture
  • ITIL certification or equivalent knowledge
  • Experience with release management and automated testing
  • Knowledge of SecNumCloud and RGPD regulations

Work Rights

Not specified

Tailored Resume

Cover Letter