Director, Customer Success

Genesys

Singapore, Singapore
Saas customer success management
Team leadership
Data-driven insights
Genesys empowers organizations to improve loyalty and business outcomes

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes.
  • The Director leads a team focusing on customer growth and retention.
  • Employees have the independence to make a larger impact on the company.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes.

Skills & Requirements

Must-have

  • SaaS customer success management
  • team leadership
  • data-driven insights

Nice-to-have

  • empathy in action
  • cross-functional collaboration
  • customer advocacy

Key Requirements

  • 6+ years in SaaS CS management
  • 10+ years in Customer Success
  • Bachelor's or advanced degree required

Work Rights

Not specified

Tailored Resume

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