Base: $43,900 - $58,600 cad; bonus/equity: not spe...
Customer service transactions
Customer needs identification
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, understanding customer needs and guiding them to the right contact person.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining the colleague experience, supported by a comprehensive Total Rewards package.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $43,900 - $58,600 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service transactions
customer needs identification
digital banking education
cash and non-cash transactions
work practices improvement
accurate documentation completion
Nice-to-have
Think like a customer
Act like an Owner
Innovate with purpose
Execute with Speed and Impact
positive and equitable work environment
Key Requirements
High School diploma and/or 1+ years experience
Investment Funds Canada (IFC) or equivalent
Proficiency in MS Office and branch software
Knowledge of banking solutions and processes
Strong administration, organization, planning, and time management skills
Dynamic, diligent, and effective influencer
Strong communicator with customer experience skills