People Service Specialist

Haleon

**
Resolve tier 1 hr cases
Customer service experience
English b2 and portuguese b2
** Haleon is seeking a People Services Specialist to serve as the first point of contact for employee inquiries, focusing on delivering excellent service and resolving Tier 1 HR cases. The ideal candidate should have a background in customer service or HR, strong communication skills, and proficiency in English and Portuguese. The role promises opportunities for professional growth within a purpose-driven company that values diversity and inclusion. **

Job Summary

  • As a People Services Specialist, you will be the first point of contact for Haleon employees, delivering service excellence by resolving Tier 1 HR cases with accuracy and efficiency.
  • You’ll play a key role in ensuring smooth transitions for escalated issues and contributing to continuous improvement initiatives.
  • Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.

Matching Summary

Match Score: 75

** Haleon is seeking a People Services Specialist to serve as the first point of contact for employee inquiries, focusing on delivering excellent service and resolving Tier 1 HR cases. The ideal candidate should have a background in customer service or HR, strong communication skills, and proficiency in English and Portuguese. The role promises opportunities for professional growth within a purpose-driven company that values diversity and inclusion. **

Skills & Requirements

Must-have

  • resolve Tier 1 HR cases
  • customer service experience
  • English B2 and Portuguese B2
  • MS Office proficiency
  • analytical and problem-solving abilities

Nice-to-have

  • purpose-driven consumer company
  • agile, performance-focused culture
  • continuous improvement initiatives
  • deep human understanding and trusted science

Key Requirements

  • High School Diploma required
  • University degree or equivalent experience
  • 0-1 years of experience
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter