Seasonal Ecom Customer Care Specialist

Peter Millar

Remote
Base: $20.50 ph; bonus/equity: not specified; bene...
Remote
Respond to customers via phone, email, and chat
Resolve product inquiries and make recommendations
Identify and solve account issues
Peter Millar is seeking a Seasonal Ecom Customer Care Specialist to provide exceptional customer service in a remote position from May 27 to August 7, 2026. The ideal candidate will have a background in customer service, with strong communication skills and experience in e-commerce preferred

Job Summary

  • The ECOM Customer Care Specialist provides exceptional customer experiences and ensures that we honor service promises.
  • This position provides variety, allowing staff to respond to customers via phone, email and live chat.
  • We provide extensive training to learn about our product, the customers and our systems.

Matching Summary

Match Score: 85

Peter Millar is seeking a Seasonal Ecom Customer Care Specialist to provide exceptional customer service in a remote position from May 27 to August 7, 2026. The ideal candidate will have a background in customer service, with strong communication skills and experience in e-commerce preferred.

Salary

Base: $20.50 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to customers via phone, email, and chat
  • Resolve product inquiries and make recommendations
  • Identify and solve account issues
  • Research fulfillment and shipping concerns
  • Communicate professionally, accurately, and efficiently

Nice-to-have

  • Love to take care of people
  • Enjoy solving problems and having fun
  • Appreciate working hard and being kind
  • Embrace working with enthusiastic over-achievers

Key Requirements

  • 1-3 years of customer service, sales or retail experience
  • Experience using an organizational time management system
  • Experience solving problems and thinking critically

Work Rights

Not specified

Tailored Resume

Cover Letter