Virtual - Senior Customer Account Manager Representative

Comcast Business

Base: $18.59; bonus/equity: potential for signific...
Fully remote
Sales experience required
Inbound/outbound call center
Microsoft office suite proficiency
Comcast Business is seeking a Senior Customer Account Manager Representative to enhance customer retention and drive sales growth through strategic account management. The role focuses on building relationships with mid-market customers, utilizing a range of technology solutions, and meeting sales targets primarily through telephone interaction

Job Summary

  • The role is responsible for supporting Comcast Business Services in efforts to retain and grow the existing customer base through sales and relationship management.
  • Employees must consistently meet and exceed goals including high close ratios, incrementally higher revenue, and multi-product business solutions sell-in.
  • Comcast provides best-in-class benefits including an array of options personalized to meet the needs of employees physically, financially, and emotionally.

Matching Summary

Match Score: 85

Comcast Business is seeking a Senior Customer Account Manager Representative to enhance customer retention and drive sales growth through strategic account management. The role focuses on building relationships with mid-market customers, utilizing a range of technology solutions, and meeting sales targets primarily through telephone interaction.

Salary

Base: $18.59; Bonus/Equity: Potential for significant upside above targeted earnings via commission; Benefits: Best-in-class array of personalized options

Skills & Requirements

Must-have

  • Sales experience required
  • Inbound/Outbound Call Center
  • Microsoft Office Suite proficiency
  • Salesforce proficiency
  • Mid-market segment focus
  • Base customer growth and retention

Nice-to-have

  • Solution based selling skills
  • Adaptability to variable schedules
  • Team collaboration mindset
  • Digital tool advocacy
  • Customer-first approach

Key Requirements

  • High School Diploma or GED
  • 2-5 Years relevant work experience
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter