Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction
Job Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Manage both 3P and 1P stores, conduct audits, and drive operational excellence, requiring hands-on leadership and collaboration with DSPs and AMs.
Track store performance metrics, conduct deep dives on defaulters, manage new store launches, and ensure compliance with operational standards for 1P stores.
Matching Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Skills & Requirements
Must-have
Quick commerce operations
Last-mile delivery management
Performance metrics tracking
Store operations oversight
Process improvement initiatives
Hands-on leadership
Nice-to-have
Data-driven decision making
Cross-functional collaboration
Fast-paced environment adaptability
Stakeholder management skills
Key Requirements
3-6 years in quick commerce, supply chain, or last-mile delivery
Experience in store operations and team leadership