Dealer Success Manager

Capital One

Louisville, KY, United States
Base: $109,900 - $125,400; bonus/equity: performan...
Strategic consultant to auto dealers
Customer-centric partner
Capital one sales process
Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process

Job Summary

  • Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.
  • Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle.
  • This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success.

Matching Summary

Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers, anchoring efforts within the Capital One Sales Process.

Salary

Base: $109,900 - $125,400; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Strategic Consultant to auto dealers
  • Customer-Centric Partner
  • Capital One Sales Process
  • Navigator Platform subscribers
  • Process improvement expertise
  • Strong interpersonal skills
  • Adapt to dynamic agile environment

Nice-to-have

  • Excel at training/driving tool adoption
  • Deeply understand product
  • Troubleshoot technical issues quickly
  • Influence partners across company
  • Excel in team environment

Key Requirements

  • 1 year of experience in Process Management
  • 1 year of experience in Relationship management
  • High School diploma, GED or equivalent certification

Work Rights

Not specified

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