Senior Director, Customer Success – Air & Water

Haier

Louisville, KY, United States
12+ years of leadership experience
Experience in hvac or water heating
Design and scale customer-facing operations
The Customer Success Leader will define and execute the strategy for all post-sales support across our Air & Water business

Job Summary

  • The Customer Success Leader will define and execute the strategy for all post-sales support across our Air & Water business.
  • This leader will build a world-class function that drives customer satisfaction, loyalty, and lifetime value.
  • GE Appliances is committed to fostering an environment where every individual feels valued, connected, and empowered to contribute.

Matching Summary

The Customer Success Leader will define and execute the strategy for all post-sales support across our Air & Water business.

Skills & Requirements

Must-have

  • 12+ years of leadership experience
  • experience in HVAC or water heating
  • design and scale customer-facing operations

Nice-to-have

  • customer-first culture
  • cross-functional collaboration skills
  • exceptional communication skills

Key Requirements

  • strong understanding of service logistics
  • experience with digital tools for customer engagement

Work Rights

Not specified

Tailored Resume

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