Customer Service Representative (phone Team)

DEXIS

Heredia, Costa Rica
Excellent written and verbal communication skills
Proficient in ms word and excel
Ability to de-escalate customer situations
Join our Team! DEXIS is looking for individuals who work their best and help others

Job Summary

  • Join our Team! DEXIS is looking for individuals who work their best and help others.
  • The primary function of this position is to respond to order inquiries and process return labels.
  • We offer competitive pay, bonuses, and comprehensive benefits.

Matching Summary

Join our Team! DEXIS is looking for individuals who work their best and help others.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficient in MS Word and Excel
  • Ability to de-escalate customer situations

Nice-to-have

  • Strong problem-solving skills
  • Friendly and professional demeanor
  • Experience with Customer Relationship Management Systems

Key Requirements

  • High School Diploma or equivalent
  • 1-3 years’ experience in customer service
  • B2 proficiency level in English speaking

Work Rights

Not specified

Tailored Resume

Cover Letter