In this role, you’ll lead one client portfolio, supporting them in optimizing their business travel and technology solutions
Job Summary
In this role, you’ll lead one client portfolio, supporting them in optimizing their business travel and technology solutions.
Manage and optimize client’s budget, build customer dedication by anticipating customer needs, and lead contract renewals.
Demonstrate the added customer value of Amex GBT through your deep understanding of industry and market trends, and by providing innovative and proactive solutions to clients.
Matching Summary
In this role, you’ll lead one client portfolio, supporting them in optimizing their business travel and technology solutions.
Skills & Requirements
Must-have
Microsoft Office skills
Business travel market knowledge
Business travel technology knowledge
Customer service experience
Contract life cycle management
Profitability growth focus
Nice-to-have
Proactive solutions
Industry trend understanding
Innovative solutions
Key Requirements
Advanced Microsoft Office skills
Knowledge of local and international business travel market, technologies, and tools
Experience in business travel service delivery and customer service
Contract life cycle and renewal experience
Excellent verbal and written communication in Spanish and English