Customer Success Account Manager- Maple Grove Mn

UPS

Maple Grove, MN, US
Base: $61,620.00pyear to $107,880.00pyear; bonus/e...
Customer satisfaction and retention
Managing multiple customer accounts
Data driven mindset
The Signature Customer Success Manager will manage a high volume of smaller customers to drive satisfaction and retention at scale

Job Summary

  • The Signature Customer Success Manager will manage a high volume of smaller customers to drive satisfaction and retention at scale.
  • This position offers a permanent role with eligibility for a sales incentive plan and an annual management incentive plan.
  • UPS provides a comprehensive benefits package including medical, dental, vision, retirement plans, and paid leave.

Matching Summary

The Signature Customer Success Manager will manage a high volume of smaller customers to drive satisfaction and retention at scale.

Salary

Base: $61,620.00/year to $107,880.00/year; Bonus/Equity: Sales incentive plan and management incentive plan subject to eligibility; Benefits: Medical, dental, vision, retirement, paid leave and more

Skills & Requirements

Must-have

  • Customer satisfaction and retention
  • Managing multiple customer accounts
  • Data driven mindset
  • Sales incentive plan eligible
  • Supply chain solutions coordination

Nice-to-have

  • Strong organizational skills
  • Excellent written communication
  • Virtual customer engagement
  • Value-driven guidance
  • Product adoption education

Key Requirements

  • 0-4 years customer success experience
  • SMB account management experience
  • Must be U.S. Citizen or authorized to work
  • Strong written communication skills

Work Rights

Must be U.S. Citizen or authorized to work

Tailored Resume

Cover Letter