Guest Relations Manager

Aliée

Istanbul, Turkey
On-site
Minimum 5 years hospitality experience
Bachelor's degree in hospitality management
Fluency in english language
Aliée, a luxury lifestyle hotel in Istanbul, is seeking a Guest Relations Manager to enhance guest experiences and uphold the brand’s commitment to wellness and high-fashion aesthetics. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a passion for personalized service

Job Summary

  • This role invites a founding member to define the art of wellness within a new luxury lifestyle brand.
  • The Guest Relations Manager will act as a guardian of the brand's sensory identity while delivering bespoke VIP experiences.
  • Responsibilities include supervising the guest relations team, resolving complaints professionally, and coordinating cross-departmental seamless service.

Matching Summary

Match Score: 85

Aliée, a luxury lifestyle hotel in Istanbul, is seeking a Guest Relations Manager to enhance guest experiences and uphold the brand’s commitment to wellness and high-fashion aesthetics. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a passion for personalized service.

Skills & Requirements

Must-have

  • Minimum 5 years hospitality experience
  • Bachelor's degree in Hospitality Management
  • Fluency in English language

Nice-to-have

  • Additional languages proficiency
  • Wellness and holistic healing knowledge
  • High-fashion aesthetics appreciation

Key Requirements

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 5 years experience in similar hospitality role
  • Proficiency in hotel management systems

Work Rights

Not specified

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