Pgim Fixed Income - Specialist, Application Support Engineer (it Service Management)
Prudential
Newark, NJ, United States
Base: $115,000 to $135,000; bonus/equity: yearly b...
Application support in production environment
Troubleshoot business issues
Incident and problem management
Provide application support for systems used by front and back office functions and client distribution teams
Job Summary
Provide application support for systems used by front and back office functions and client distribution teams.
Ownership and accountability for the operation, monitoring and integrity of the technology platform, including complex nightly data import processes.
Market competitive base salaries, with a yearly bonus potential at every level, and comprehensive benefits including medical, dental, vision, and 401(k) with company match.
Matching Summary
Provide application support for systems used by front and back office functions and client distribution teams.
Salary
Base: $115,000 to $135,000; Bonus/Equity: yearly bonus potential; Benefits: Medical, dental, vision, life insurance, disability insurance, PTO, 401(k) plan with company match, Company-funded pension plan, Wellness Programs, Work/Life Resources, Education Benefit, Employee Stock Purchase Plan
Skills & Requirements
Must-have
Application support in production environment
Troubleshoot business issues
Incident and problem management
Database concepts and SQL queries
Linux operating system commands
Application monitoring and alerting
Scheduling tools (Autosys preferred)
Nice-to-have
Software development/scripting skills
Self-motivated and operate independently
Prioritize effectively in dynamic environment
Present technology concisely to business
Comfortable in high pressure environments
Deal with difficult situations
Enthusiastic team player
Key Requirements
4+ years of experience in Technology Application Support or SRE role
Experience in the Financial industry
Experience with Cloud technologies (AWS and/or Azure)
Experience with database concepts and writing database queries using SQL
Familiarity in navigating and writing commands in the Linux operating system
Experience with using scheduling tools (Autosys preferred)