Senior Residential Operations Manager

Northeastern

Chicago, Illinois, US
Base: $47,000-$52,000; bonus/equity: not specified...
Housing crm system (erezlife)
Maxient for conduct documentation
Staff supervision and development
The Senior Residential Operations Manager provides leadership for residence life functions, administrative housing processes, conduct management, occupancy strategy, and crisis response for a 440-bed residential community

Job Summary

  • The Senior Residential Operations Manager provides leadership for residence life functions, administrative housing processes, conduct management, occupancy strategy, and crisis response for a 440-bed residential community.
  • This live-in role supports policy implementation, contract administration, housing assignments, marketing strategy, staff supervision, budgeting coordination, and student success initiatives.
  • University employees may be eligible for a variety of State of Illinois benefits, including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Matching Summary

The Senior Residential Operations Manager provides leadership for residence life functions, administrative housing processes, conduct management, occupancy strategy, and crisis response for a 440-bed residential community.

Salary

Base: $47,000-$52,000; Bonus/Equity: Not specified; Benefits: University employees may be eligible for a variety of State of Illinois benefits

Skills & Requirements

Must-have

  • Housing CRM system (eRezLife)
  • Maxient for conduct documentation
  • Staff supervision and development
  • Crisis response and on-call rotation
  • Student engagement and community development
  • Facilities coordination and risk management

Nice-to-have

  • Policy implementation and contract administration
  • Marketing strategy and student success initiatives
  • Collaboration with campus partners
  • Data-driven process improvements

Key Requirements

  • Six years of combined experience and/or coursework
  • High School Diploma, GED, or equivalent
  • Background check required
  • Live-in role required

Work Rights

Not specified

Tailored Resume

Cover Letter