Epicor Software Corporation is seeking a Technical Application Specialist to provide technical support to customers through various channels. The ideal candidate should possess strong communication and analytical skills and be able to troubleshoot technical issues efficiently in a hybrid work environment
Job Summary
Provide technical assistance to customers through phone, email, or chat, diagnosing system and technical issues, troubleshooting and testing solutions, and ensuring efficient problem resolution while maintaining high service standards.
Assist customers with system setup, configuration, and the use of programming or integration tools, and collaborate with other departments such as Customer Experience and Sales to address customer concerns.
Epicor offers competitive pay and benefits including health and wellness programs, internal mobility opportunities, career development resources like LinkedIn Learning, education support, and an inclusive, work-life balanced global workplace.
Matching Summary
Match Score: 85
Epicor Software Corporation is seeking a Technical Application Specialist to provide technical support to customers through various channels. The ideal candidate should possess strong communication and analytical skills and be able to troubleshoot technical issues efficiently in a hybrid work environment.