The role requires overseeing the operations of 3 to 4 outlets while ensuring high-quality food production and customer service
Job Summary
The role requires overseeing the operations of 3 to 4 outlets while ensuring high-quality food production and customer service.
Candidates must demonstrate proficiency in POS systems, cash transactions, and strict adherence to standard operating procedures across kitchen and lobby sections.
Responsibilities include managing staff schedules, conducting quality checks, analyzing sales data, and maintaining outlet profitability.
Matching Summary
Match Score: 85
The role requires overseeing the operations of 3 to 4 outlets while ensuring high-quality food production and customer service.
Skills & Requirements
Must-have
POS machine operation and transaction accuracy
Bread production SOP adherence
Cash handling and deposit procedures
Kitchen hygiene and safety standards
Customer service and product knowledge
Staff coaching and performance management
Outlet P&L and stock control
Nice-to-have
Suggestive selling and upselling skills
Cake booking coordination experience
Vendor liaison capabilities
Data analysis for production planning
Recruitment and interview assistance
Key Requirements
Ability to name all products and ingredients
Achieve 99.5% accuracy in cash transactions
Experience with bread baking and topping processes
Capability to manage multiple operational roles without supervision