Guest Service Agent

Drury Hotels

Tampa, FL, United States
Base: $16.50 + up with experience; bonus/equity: q...
Serve guests at front desk
Handle cash and transactions
Monitor guest satisfaction
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
  • Be valued for what you do and who you are ... and well compensated for all you accomplish.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: $16.50 and up with experience; Bonus/Equity: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, 401(k) match, hotel discounts, free room nights

Skills & Requirements

Must-have

  • Serve guests at front desk
  • Handle cash and transactions
  • Monitor guest satisfaction
  • Assist with food service
  • Maintain high service standards

Nice-to-have

  • Can-do spirit and unique personality
  • Friendly, organized communicator
  • Warm and friendly manner
  • Cultural promotion to co-workers

Key Requirements

  • Ability to speak and receive direction in English
  • Willingness to work alone as scheduled

Work Rights

Not specified

Tailored Resume

Cover Letter