Analyst, It Operations Administrator (12 Month Ftc)
Mitsubishi UFJ Financial Group (MUFG)
London, United Kingdom
It operations support
2nd line it platform support
Control-m and swift support
MUFG Service Operations provides 24x7x365 support to deliver uninterrupted, reliable, and secure support by monitoring and ensuring the availability, stability, and performance of critical infrastructure and platforms
Job Summary
MUFG Service Operations provides 24x7x365 support to deliver uninterrupted, reliable, and secure support by monitoring and ensuring the availability, stability, and performance of critical infrastructure and platforms.
The role holder will be accountable and responsible for administering the day-to-day IT Operations support and processing, encompassing all applications that they support.
This role involves providing 1st and 2nd line IT support, liaising with 3rd line specialists, ensuring documentation is up-to-date, and providing regular reporting.
Matching Summary
MUFG Service Operations provides 24x7x365 support to deliver uninterrupted, reliable, and secure support by monitoring and ensuring the availability, stability, and performance of critical infrastructure and platforms.
Skills & Requirements
Must-have
IT Operations support
2nd line IT platform support
Control-M and Swift support
IT Operations documentation
Regulatory based requirements
Nice-to-have
Microsoft Office proficiency
Windows Server & Linux Server
Networking infrastructure experience
Automation tools experience
Collaboration and communication skills
Key Requirements
3+ years of experience in IT Operations
Higher education or equivalent industry experience