Müşteri Danışmanı - Diyarbakır

Concentrix

Diyarbakir, Turkey
Not specified (assumed to be full-time based on the job listing)
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a Customer Service Advisor in Diyarbakır, Turkey, to handle customer interactions via calls and online, providing support and problem resolution related to client products and services. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to adapt in a fast-paced environment

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolutions.
  • The role requires a high school diploma with three to six months of relevant experience preferred and the ability to rotate shifts.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor in Diyarbakır, Turkey, to handle customer interactions via calls and online, providing support and problem resolution related to client products and services. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to adapt in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication
  • Proficiency with computer navigation skills
  • Tolerance for repetitive work tasks

Nice-to-have

  • Demonstrate empathy while building rapport
  • Ability to rotate shifts as needed
  • Skilled in multi-tasking and adaptability
  • Team member with independent work capability
  • Patience in all customer contact situations

Key Requirements

  • High school diploma
  • Three to six months of relevant experience
  • Strong computer navigation skills
  • Ability to work flexible shifts

Work Rights

Not specified

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