Revenue Tax Technician

North Carolina Department of Revenue

Raleigh, North Carolina, US
$41,206 - $72,113; not specified; benefits: compre...
Taxpayer assistance and collection
Inbound and outbound telephone calls
Written correspondence and public contact
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The RTT position is responsible for assisting the taxpayer with tax compliance through inbound and outbound telephone calls, written correspondence and public contact.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid time off.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

$41,206 - $72,113; Not specified; Benefits: Comprehensive state benefits package

Skills & Requirements

Must-have

  • Taxpayer assistance and collection
  • Inbound and outbound telephone calls
  • Written correspondence and public contact
  • Answer general tax questions
  • Respond to written correspondence
  • Explain tax laws and regulations

Nice-to-have

  • Excellent communication skills
  • Strong work ethic
  • Prioritize and multitask
  • Exceptional time management
  • Rational behavior during interactions
  • Courteous, professional, and efficient behavior

Key Requirements

  • Associate's degree in Business Administration, Accounting or related field
  • One year work experience in an accounting-related environment
  • Equivalent combination of education and experience
  • Basic skill level using Microsoft Word, Excel, and MS Office
  • Subject to federal and state criminal background checks
  • Tax compliance verification

Work Rights

Not specified

Tailored Resume

Cover Letter