Job Summary

• This strategic position is responsible for overseeing BCBSMA's overall performance on Medicare Stars ratings with a specific focus on the CAHPS member experience component.
• The role requires partnering with cross-functional business leaders to investigate trends in member enrollment, provider experiences, and access to healthcare while driving efficiency.
• Candidates must have 6+ years of project/program management experience in a healthcare environment and possess strong organizational skills to work under pressure.

Matching Summary

Salary

Base: $94,410.00 - $115,390.00; Bonus/Equity: Eligible for variable pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k), well-being benefits

Skills & Requirements

Key Requirements

• 6+ years of project/program management experience in healthcare
• Bachelor's degree or equivalent work experience
• Strong track record leading improvements in CAHPS scores
• Ability to develop working relationships with internal stakeholders

Work Rights