Senior Patient Service Associate Executive, Pre-Operative & Admitting Services (Emergency Department Operations)

SENGKANG GENERAL HOSPITAL PTE. LTD.

Sengkang, Singapore
Lead team for customer service delivery
Manage patient registration and scheduling
Proficient in sap and sunrise clinical manager
You will lead a team to deliver professional customer service ensuring the seamless operation of the Emergency Department

Job Summary

  • You will lead a team to deliver professional customer service ensuring the seamless operation of the Emergency Department.
  • Responsibilities include managing staff rostering, coaching team members, and supporting process improvement initiatives.
  • The role involves assisting in system testing for Epic and the National Billing System while handling payments and financial counselling.

Matching Summary

You will lead a team to deliver professional customer service ensuring the seamless operation of the Emergency Department.

Skills & Requirements

Must-have

  • Lead team for customer service delivery
  • Manage patient registration and scheduling
  • Proficient in SAP and Sunrise Clinical Manager
  • Experience with Epic system testing

Nice-to-have

  • Customer-oriented interpersonal skills
  • Attention to detail in financial counselling
  • Background in nursing or healthcare setting

Key Requirements

  • Diploma in any discipline
  • At least 6 years of relevant experience
  • Proficiency in SAP systems
  • Proficiency in Sunrise Clinical Manager systems

Work Rights

Not specified

Tailored Resume

Cover Letter