Guest Service Agent

HASSELHOFF OP PTE. LTD.

Singapore, Singapore
Not specified
Register guests and assign rooms
Handle credit and cash policies
Coordinate with housekeeping department
HASSELHOFF OP PTE. LTD. is seeking a Guest Service Agent in Singapore, responsible for managing guest registrations, handling room assignments, and ensuring customer satisfaction through exceptional service. The ideal candidate should have a hospitality-related qualification and at least one year of relevant experience in customer service, with strong communication skills and a professional demeanor

Job Summary

  • The role involves registering guests, assigning rooms, and accommodating special requests while adhering to strict credit and cash handling policies.
  • Employees must coordinate room status updates with the housekeeping department and manage same-day or future reservations.
  • The position requires performing cashiering functions such as posting charges, currency exchange, and maintaining safe deposit box procedures.

Matching Summary

Match Score: 75

HASSELHOFF OP PTE. LTD. is seeking a Guest Service Agent in Singapore, responsible for managing guest registrations, handling room assignments, and ensuring customer satisfaction through exceptional service. The ideal candidate should have a hospitality-related qualification and at least one year of relevant experience in customer service, with strong communication skills and a professional demeanor.

Skills & Requirements

Must-have

  • Register guests and assign rooms
  • Handle credit and cash policies
  • Coordinate with housekeeping department
  • Process check-ins and check-outs
  • Perform cashiering tasks

Nice-to-have

  • Suggestive selling techniques
  • Team player with organized approach
  • Outstanding communication skills
  • Professional disposition
  • Ability to work independently

Key Requirements

  • Certificate or diploma in hospitality or tourism
  • Minimum 1 year hotel or customer service experience
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter