Pc Network Support Technician 1-17972

Northrop Grumman

Roy, Utah, United States
Base: $37,400.00 - $62,400.00; bonus/equity: possi...
Fully remote
Troubleshoot windows os desktops
Incident management system usage
Service desk 24/7 support
Northrop Grumman employees work on revolutionary systems impacting lives worldwide and have a pioneering spirit to invent the future

Job Summary

  • Northrop Grumman employees work on revolutionary systems impacting lives worldwide and have a pioneering spirit to invent the future.
  • The role involves resolving hardware, software, network, and telecommunications issues while maintaining records and providing 24/7 Service Desk support.
  • Full-time employees are eligible for a robust benefits package from day one, including medical, dental, vision, 401k, educational assistance, and paid time off.

Matching Summary

Northrop Grumman employees work on revolutionary systems impacting lives worldwide and have a pioneering spirit to invent the future.

Salary

Base: $37,400.00 - $62,400.00; Bonus/Equity: Possible discretionary bonus and overtime; Benefits: Health insurance, life and disability insurance, savings plan, paid holidays and PTO

Skills & Requirements

Must-have

  • Troubleshoot Windows OS desktops
  • Incident management system usage
  • Service Desk 24/7 support
  • Customer service and technical support
  • Lift 40 pounds
  • Work after hours and weekends

Nice-to-have

  • Remote administration experience
  • PowerShell scripting skills
  • Active Directory account configuration
  • Cross-platform OS experience
  • VMware VDI support
  • Strong customer communication skills

Key Requirements

  • High School diploma or equivalent
  • Eligible for DoD Secret security clearance
  • Obtain Special Access Programs clearance
  • Experience with Windows 10 and Microsoft Office Suite
  • Security+ certification or ability to obtain in 6 months
  • Ability to lift 40 pounds
  • Ability to work after hours and weekends
  • Preferred active DoD Secret or Top Secret clearance
  • Preferred Bachelor's degree
  • Preferred CompTIA A+, Network+, Dell or HP certification

Work Rights

Must have US citizenship and be eligible for DoD security clearance

Tailored Resume

Cover Letter