IT Support Engineer

XCELLINK PTE. LTD.

Singapore, Singapore
Hands-on windows client environment experience
Pc and peripheral installation and configuration
24x7 rotational shift availability including holidays
You will manage, troubleshoot, and maintain the operational availability of mission-critical high-tech biometrics devices at significant national locations

Job Summary

  • You will manage, troubleshoot, and maintain the operational availability of mission-critical high-tech biometrics devices at significant national locations.
  • The role requires providing 1st level on-site IT support to end-users on a 24x7 rotational shift schedule, including public holidays.
  • Successful candidates will gain hands-on experience supporting high-tech devices in a Windows environment while learning to manage SLAs and KPIs.

Matching Summary

Match Score: 75

You will manage, troubleshoot, and maintain the operational availability of mission-critical high-tech biometrics devices at significant national locations.

Skills & Requirements

Must-have

  • Hands-on Windows client environment experience
  • PC and peripheral installation and configuration
  • 24x7 rotational shift availability including holidays
  • Troubleshooting mission-critical biometric devices
  • Daily system health and inventory checks

Nice-to-have

  • Prior exposure to IT operational environments
  • Strong team player with collaborative skills
  • Keen interest in IT Service Management
  • Good interpersonal communication skills
  • Ownership of assigned tasks

Key Requirements

  • Nitec, Higher Nitec, or Diploma certification in IT
  • Willingness to work on 24x7 rotations
  • Experience in PC application maintenance support

Work Rights

Not specified

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