Elsevier’s Health Markets UX team supports improved patient outcomes by ensuring products are grounded in high-quality user research and human-centered design practices
Job Summary
Elsevier’s Health Markets UX team supports improved patient outcomes by ensuring products are grounded in high-quality user research and human-centered design practices.
The Senior Research Operations Specialist I role enables high-quality UX research at scale by creating efficient, compliant, and human-centered processes for participant and vendor management, research tooling, and knowledge enablement.
Elsevier promotes a healthy work/life balance with flexible hybrid work options and offers benefits including private medical/dental plans, savings fund, life insurance, and meal/grocery vouchers.
Matching Summary
Elsevier’s Health Markets UX team supports improved patient outcomes by ensuring products are grounded in high-quality user research and human-centered design practices.
Skills & Requirements
Must-have
participant management in cloud-based systems
vendor procurement and relationship management
compliance with data privacy standards
research tooling governance
knowledge management and curation
virtual training delivery
remote-first operational process management
Nice-to-have
reporting and data analysis skills
UX research background
automation and AI technical skills
experience with agile environments
collaborative mindset across multiple teams
problem-solving for operational issues
passion for user experience
Key Requirements
3–5 years experience in Research Operations
strong knowledge of compliance practices
experience managing complex remote workflows
understanding of GDPR and data privacy
excellent organizational and project management skills
ability to deliver virtual training
collaborative experience with UX, Legal, Privacy, IT, Procurement