Customer Banking Specialist - Whitford (18.75hr/week)

CommSec

Whitford, Western Australia, Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • complete Financial Health Checks
  • process loan and credit card applications
  • adhere to bank processes and procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • work independently and refer
  • holistic solutions for customers
  • genuine passion for the customer

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Ability to find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter