Senior Customer Success Guide, Core Platform - Italian Or Spanish Speaking

Salesforce

Not specified
Customer adoption guidance
1:1 guidance and best practices
Technical questions and troubleshooting
Salesforce is seeking a Senior Customer Success Guide who is fluent in either Italian or Spanish to support customer adoption of its core platform. The role involves providing personalized guidance and expertise to enhance customer experiences and ensure successful usage of Salesforce products

Job Summary

  • The Success Guide team help customers realize value from Salesforce products by delivering timely, high-quality 1:1 guidance and best practices.
  • This role focuses on supporting customer adoption through Success Requests and Expert Coaching Sessions while building strong product expertise and consultative skills.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Customer Success Guide who is fluent in either Italian or Spanish to support customer adoption of its core platform. The role involves providing personalized guidance and expertise to enhance customer experiences and ensure successful usage of Salesforce products.

Skills & Requirements

Must-have

  • Customer adoption guidance
  • 1:1 guidance and best practices
  • Technical questions and troubleshooting
  • Salesforce Core Platform expertise
  • Italian or Spanish language skills

Nice-to-have

  • Problem-solving and deep learning
  • Consultative customer advisor
  • AI and innovation focus
  • SaaS environment experience

Key Requirements

  • 2+ years of relevant experience
  • Foundational experience with Salesforce
  • Customer-first, consultative communication style
  • Ability to explain technical concepts
  • Multilingual capabilities

Work Rights

Not specified

Tailored Resume

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