In_director_rtm_customer Consulting_advisory_gurugram

PwC

Gurugram, India
Hybrid
Customer, sales, marketing, service and growth transformations
Growth, market entry and go to market strategy
Channel, distributor, dealer and influencer management
Lead client transformations across sales, marketing and service, partnering with CXOs and business heads to define the transformation agenda

Job Summary

  • Lead client transformations across sales, marketing and service, partnering with CXOs and business heads to define the transformation agenda.
  • Design winning commercial and growth strategies, including market entry, go-to-market, channel strategy, and omni-channel transformation.
  • Drive digital- and AI-led transformation by identifying use cases and implementing solutions for sales, marketing, service, and channel performance.

Matching Summary

Lead client transformations across sales, marketing and service, partnering with CXOs and business heads to define the transformation agenda.

Skills & Requirements

Must-have

  • Customer, sales, marketing, service and growth transformations
  • Growth, market entry and go to market strategy
  • Channel, distributor, dealer and influencer management
  • Sales execution, salesforce effectiveness and key account management
  • Marketing and brand/portfolio strategy
  • Customer service and experience design
  • Digital and data led initiatives

Nice-to-have

  • Strong structured problem solving and analytical skills
  • Ability to engage and influence senior stakeholders
  • Clear, impactful communication and storytelling
  • High learning agility
  • Strong can do attitude
  • Collaborative leadership style

Key Requirements

  • 8-12 years of relevant experience
  • MBA or equivalent from Tier I or Tier II institutes
  • Demonstrated track record in Growth, market entry and go to market strategy
  • Experience in Channel, distributor, dealer and influencer management
  • Experience in Sales execution, salesforce effectiveness and key account management
  • Experience in Marketing and brand/portfolio strategy
  • Experience in Customer service and experience design
  • Experience in Pricing, value proposition design and mix/margin improvement
  • Experience in Digital and data led initiatives in sales, marketing or service
  • Experience in Operating model and organization design

Work Rights

Not specified

Tailored Resume

Cover Letter