Duty Manager

Sofitel Brisbane Central

Bangkok, Thailand
On-site
Guest service delivery
Front desk operations
Revenue control
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met

Job Summary

  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met.
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk and analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.
  • Employee benefit card offering discounted rates at Accor hotels worldwide and develop your talent through Accor’s learning programs.

Matching Summary

Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met.

Skills & Requirements

Must-have

  • Guest service delivery
  • Front desk operations
  • Revenue control
  • Staff supervision
  • Emergency handling
  • Daily briefings

Nice-to-have

  • Sustainable tourism commitment
  • Community engagement
  • Eco-friendly practices
  • Team motivation
  • Personal appearance and hygiene

Key Requirements

  • Minimum 2 years of relevant experience
  • Diploma in Tourism / Hospitality Management
  • Excellent English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter