Jobgether is seeking a Director of Customer Success to lead and expand the Customer Success organization across the EMEA region, focusing on delivering value from a complex data and AI platform. This senior leadership role involves both strategic and operational responsibilities, emphasizing customer retention and revenue growth
Job Summary
This senior leadership role involves shaping and scaling the Customer Success organization across the EMEA region.
The successful candidate will build a modern, data-driven success engine to strengthen retention and drive revenue growth.
You will act as both strategist and operator while partnering with Sales, Product, and Engineering to improve the customer journey.
Matching Summary
Match Score: 85
Jobgether is seeking a Director of Customer Success to lead and expand the Customer Success organization across the EMEA region, focusing on delivering value from a complex data and AI platform. This senior leadership role involves both strategic and operational responsibilities, emphasizing customer retention and revenue growth.
Skills & Requirements
Must-have
Scale Customer Success organization
Enterprise customer engagement
Data-driven success engine
SaaS platform experience
Cross-functional partnership
Nice-to-have
Strategic operational transformation
Digital-first success models
Influence product direction
High-impact leadership style
Key Requirements
Senior leadership experience in Customer Success
Experience scaling teams in enterprise SaaS
Proven track record of driving measurable business outcomes