This role plays a crucial part in guaranteeing customers receive seamless support throughout their lifecycle, encompassing invoicing, administration, order management, quotations, and master data
Job Summary
This role plays a crucial part in guaranteeing customers receive seamless support throughout their lifecycle, encompassing invoicing, administration, order management, quotations, and master data.
The successful candidate will deliver outstanding customer service experiences while managing complex requirements and collaborating with partner functions to ensure timely handling of enquiries.
Join a world-class team at Thermo Fisher Scientific Inc. committed to making the world healthier, cleaner, and safer through diverse and inclusive hiring practices.
Matching Summary
This role plays a crucial part in guaranteeing customers receive seamless support throughout their lifecycle, encompassing invoicing, administration, order management, quotations, and master data.
Skills & Requirements
Must-have
2-3 years customer service experience
Strong written and verbal communication skills
Proficient Microsoft Office user
Nice-to-have
Experience with ERP systems
Bachelor's Degree preferred
Self-motivation and positive attitude
Key Requirements
High school diploma required
Minimum 2-3 years customer service experience
Experience in SSC or multinational office environment