Program Architect

Dentsusports

Mumbai, India
Lead end to end delivery of qualtrics engage projects
Manage project budgets and cost forecasts
Establish governance with clear roles and raci
The role involves leading the end-to-end delivery of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met

Job Summary

  • The role involves leading the end-to-end delivery of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met.
  • Candidates will serve as the Single Point of Contact for clients, managing budgets, risks, and stakeholder expectations throughout the project lifecycle.
  • Responsibilities include overseeing survey builds, driving quality assurance, and facilitating final sign-offs and transition to managed services.

Matching Summary

The role involves leading the end-to-end delivery of Qualtrics Engage projects from presales through closure while ensuring scope, schedule, and quality are met.

Skills & Requirements

Must-have

  • Lead end to end delivery of Qualtrics Engage projects
  • Manage project budgets and cost forecasts
  • Establish governance with clear roles and RACI
  • Drive risk, action, issue, decision, dependency management
  • Oversee build and validation of surveys and dashboards

Nice-to-have

  • Proactive collaboration with technical experts
  • Strong communication with internal stakeholders
  • Ethical, legal, and socially responsible conduct
  • Experience in change management processes
  • Ability to arbitrate cross-workstream issues

Key Requirements

  • Qualtrics certifications (preferred)
  • Experience in CX/EX objectives alignment
  • Project management methodology expertise

Work Rights

Not specified

Tailored Resume

Cover Letter