Client Service Manager - Employee Benefits

Imafinancialgroup

St. Petersburg, FL, United States
On-site
Employee benefits knowledge
Client relationship management
Claims resolution
The Employee Benefits Client Service Manager is responsible for delivering high quality and efficient service to both internal and external clients through day-to-day account management

Job Summary

  • The Employee Benefits Client Service Manager is responsible for delivering high quality and efficient service to both internal and external clients through day-to-day account management.
  • Builds and solidifies relationships with existing clients by providing exceptional ongoing service and takes a leadership role in the renewal process.
  • Maintains and updates knowledge on relevant compliance requirements for benefit-related regulations and advises clients on these matters.

Matching Summary

The Employee Benefits Client Service Manager is responsible for delivering high quality and efficient service to both internal and external clients through day-to-day account management.

Skills & Requirements

Must-have

  • Employee Benefits knowledge
  • Client relationship management
  • Claims resolution
  • Renewal process leadership
  • Carrier proposal analysis
  • Compliance requirements knowledge

Nice-to-have

  • Proactive customer service
  • Continuous improvement culture
  • Collaboration and teamwork
  • Initiative and self-development

Key Requirements

  • Florida 2-15 Life & Health License
  • Bachelor's degree
  • 3 to 5 years relevant agency experience
  • Proficient with Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter