Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians
Job Summary
Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians.
Own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.
Lead talented product, technology, design, and operations leaders to deliver experiences that are simple, compliant, and genuinely helpful for customers.
Matching Summary
Shape the evolution of Unloan's home loan, a life-changing financial product for thousands of Australians.
Skills & Requirements
Must-have
Leading large cross-functional teams
Product and delivery leadership
Complex regulated environments
Balancing customer outcomes and risk
Stakeholder management and influencing
Mobile and web app ownership
Customer service and retention
Nice-to-have
Purpose-driven culture
Outcome-driven culture
Customer empathy
Modern digital platforms
Building high-performing teams
Key Requirements
Proven experience leading large teams
Strong product and delivery leadership
Comfort operating in regulated environments
Balance customer outcomes with commercial/risk
Excellent stakeholder management
Experience in banking/financial services highly regarded