Job Summary

• The Director manages strategic intake and prioritization of demand across all GBS Finance capabilities, monitors key performance indicators to assess service health, and partners with senior leaders to address trends and improvement opportunities.
• The role oversees a team, owns contract management and SLA governance, and collaborates with IS&P on contract negotiations.
• McDonald’s offers a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Matching Summary

Salary

Base: $178,121.00 - $222,651.00; Bonus/Equity: Bonus Eligible, Long-Term Incentive Eligible; Benefits: Health and welfare benefits, 401(k) plan, adoption assistance, educational assistance, flexible work arrangements, time off policies

Skills & Requirements

Key Requirements

• 10+ years of experience in service governance
• Demonstrated experience leading cross functional governance
• Strong analytical and problem-solving skills
• Experience overseeing contract management
• Demonstrated success managing and developing teams

Work Rights