Member Advocate

Mainstreet Credit Union

Lawrence, KS, United States
Not specified; not specified; full pyy + benefits ...
On-site
One year cash handling experience
One to three years consumer lending experience
Nmls registration eligibility
Mainstreet Credit Union is seeking a Member Advocate for its Lawrence, KS branch, focusing on building relationships with members and providing tailored financial solutions. The ideal candidate should possess strong customer service skills, cash handling experience, and a commitment to fostering a positive member experience

Job Summary

  • The Member Advocate connects with new and existing members through an interactive, consultative process that deepens relationships and member loyalty.
  • This role advocates for the members' financial needs while mitigating risk and serving as the first line of defense against fraud.
  • Employees enjoy day-time hours, three weeks of PTO in the first year, and a wide variety of insurance options including health, dental, and vision.

Matching Summary

Match Score: 85

Mainstreet Credit Union is seeking a Member Advocate for its Lawrence, KS branch, focusing on building relationships with members and providing tailored financial solutions. The ideal candidate should possess strong customer service skills, cash handling experience, and a commitment to fostering a positive member experience.

Salary

Not specified; Not specified; Full pay and benefits provided

Skills & Requirements

Must-have

  • One year cash handling experience
  • One to three years consumer lending experience
  • NMLS registration eligibility
  • Strong attention to detail skills
  • Flexible work hours availability

Nice-to-have

  • Bachelor's degree in finance or business
  • Proven relationship building abilities
  • Enthusiasm and professional ownership
  • Experience with alternative recommendations
  • Mentoring and job-shadowing support

Key Requirements

  • High school diploma or GED required
  • Bachelor's degree preferred in finance or accounting
  • Completion of Mainstreet lending training program
  • Pass FiCEP Certification within 12 months
  • Meet NMLS registration criteria

Work Rights

Not specified

Tailored Resume

Cover Letter