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Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position based in Atlanta, Georgia. The role focuses on driving customer adoption and value realization for AI-powered Talent Acquisition workflows, requiring a strong background in customer-facing services and Talent Acquisition.
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Job Summary
This specialized role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a Fortune 500 company.
The position requires collaborating with the account team as a specialized overlay to influence retention, advocacy, and expansion through clear success milestones.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or in the field with customers.
Matching Summary
Match Score: 75
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Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position based in Atlanta, Georgia. The role focuses on driving customer adoption and value realization for AI-powered Talent Acquisition workflows, requiring a strong background in customer-facing services and Talent Acquisition.
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Salary
Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or commission; Annual refresh stock grants included
Skills & Requirements
Must-have
3+ years customer-facing services role
2+ years Talent Acquisition or HR experience
1+ year AI/ML product experience
Strategic customer engagement leadership
Data-driven adoption metrics usage
Nice-to-have
Executive level stakeholder relationship building
Experience in incubating environments
Ability to translate complex AI concepts
Sun-drenched optimism and drive
Collaborative team player mindset
Key Requirements
Bachelor's degree or equivalent work experience
Ability to travel up to 15%
Experience in complex software or SaaS environment