Service Manager

Bridgestone Americas

Southdale, , US
Base: $22.66 - $33.99; bonus/equity: sign-on bonus...
Manage customer relationships
Lead and train technicians
Ensure customer satisfaction
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • Bridgestone Retail Operations is part of Bridgestone Americas and employs over 22,000 teammates in North America.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

Base: $22.66 - $33.99; Bonus/Equity: Sign-on Bonus $1,500 (first-time hires only); Benefits: Medical, Dental, Vision, Paid vacation, holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and train technicians
  • Ensure customer satisfaction
  • Drive sales and revenue generation
  • Maintain quality standards

Nice-to-have

  • Championing diverse perspectives
  • Building long-term relationships
  • Enhancing operational efficiency
  • Fostering co-creation opportunities

Key Requirements

  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • High School Diploma or equivalent
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

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